At Casa Guajira we are committed to protecting the privacy and personal data of our visitors and guests. This Privacy Policy is in compliance with Regulation (EU) 2016/679 (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) of Spain, and details how we collect, use and protect information through our website casaguajira.com.
Data controller
Casa Guajira
Contact email: info@casaguajira.com
2. Information we collect
We collect information in a variety of ways, including:
- During navigation: We collect technical data (such as IP address, browser type, etc.) to improve the user experience.
- Through contact or reservation forms: We collect data such as name, surname, email, phone number, dates of stay, number of people, and payment information (in the case of direct reservations, if applicable). appropriate).
3. Purpose of data processing
Personal data is used to:
- Manage information requests and reservations.
- Provide and improve our services.
- Send communications related to the reservation and offers, always based on express consent.
- Comply with legal and tax obligations.
4. Legal basis
The data is processed on the following bases:
- Contractual execution: When you request information or make a reservation.
- Consent: In the case of subscriptions to newsletters or other optional services.
- Obligation Legal:To comply with current regulations.
5. Data retention
The data will be retained for the time necessary to fulfill the purpose for which it was collected and, where applicable, to meet legal obligations. After this period, it will be deleted or made anonymous.
6. Recipients of the data
Data will not be transferred to third parties except in the following cases:
- To service providers necessary for the operation of the site (for example, payment gateways, reservation systems, etc.).
- To comply with legal obligations.
- In merger, sale or restructuring processes, where the data may be transferred as a result of said operation.
7. User rights
Users have the right to:
- Access: To know what personal data we have about you.
- Rectification: To request the correction of inaccurate or incomplete data.
- Deletion: To request the deletion of your data when it is no longer necessary.
- Limitation: Restrict the processing of your data in certain circumstances.
- Portability: Request that your data be transferred to another controller.
- Opposition: Oppose the processing of your data for legitimate reasons.
To exercise these rights, you can send a request to: info@casaguajira.com. Likewise, if you consider that your rights have been violated, you can file a claim with the Spanish Data Protection Agency (AEPD).
8. Security measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alterations or improper disclosure.
9. Cookies
Our site uses cookies to improve navigation and collect anonymous statistical data. For more details and to manage your preferences, see our [Cookie Policy].
10. Modifications
We reserve the right to modify this Privacy Policy to adapt it to legislative changes or changes in our operations. Any changes will be published on this page with reasonable notice.